Retrospective: this was 2020 for NBS Scientific
When we look back at 2020, we see a year filled with new challenges, but above all with new innovations and positive developments. Would you like to take a look at our 2020 in a nutshell?
Since March, by taking various measures, we have made every effort to be there for you during the Corona pandemic.
We always try to listen to the wishes of our customers, so in April we have launched a variety of new sample tubes and centrifugal tubes on the market.
In May of 2020, we added a range of (q)PCR products by CAPP to our product range. This way we now offer different (q)PCR Tubes, Strips and Plates.
To give you some insights into our renewed productrange, we had an online virtual stand in June. Next to this, we also introduced the X-Tubeprocessor Smart by HTI.
In October we had a survey among customer to rate us on customer service. The results showed us that this year, customers rate us an 8.3 on average.
We hosted our first-ever webinar in October. Besides that, we also started supplying our European customers from our renewed European warehouse.
Oktober was a very innovative month for us because we also introduced the Florida Thawing Station by SPL Guard and we launched the cryotubes/boxes by CAPP.
We did not sit still in December either. We have in fact started the process of obtaining ISO 14001 certification. This green ecological project will continue in 2021.